A bike incorrectly returned to its stand?
A question about the subscription system?
For more information about Li bia velo or if you have any problems, contact Li bia velo Customer Service on
078 05 11 12.
Hotline 078 05 11 12
To report a theft, an accident, a damaged bike or simply with a question about how the stations work, or your bill, contact Li bia velo Customer Service on :
078 05 11 12
Our agents will take your calls from Monday to Friday, 8 a.m. to 6 p.m.
To contact Li bia velo by post, please address your correspondence to:
JCDecaux Li bia velo
Allée Verte 50
FAQs on www.libiavelo.be
Full information on Li bia velo can also be found online. Check out the FAQs to find out all you need to know about subscriptions, how the stations work or about terms and conditions of use.